Receptionist

Job Description:

Displays and executes a unique and satisfying customer service encounter. Completes transactions via assigned cash register, serves clients with polite, equitable, amicable, and speedy cashier service.

Roles and Duties:

• Interacts with customers and patients by welcoming them warmly and providing guidance on products and services to create a positive customer service encounter. Handles and resolves customer queries for a satisfactory experience.
• Acts as a model and promoter in demonstrating and sharing optimal customer service methods with all team members to ensure a distinctive and delightful customer experience, incorporating interpersonal habits like greetings, eye contact, courtesy, and Walgreens service traits such as offering proactive help, identifying needs, and servicing until customer satisfaction is achieved.
• - Ensures customers receive service that is respectful, genial, speedy, and productive.
• Advising clients on suitable items for sale and suggesting complementary or enhanced merchandise.
• Logs customer purchases using the designated cash register, handles cash transactions, and dispenses change as needed. Manages voids, returns, rain checks, refunds, and exchanges as required.
• Responsible for ensuring cleanliness and well-organized presentation of counters and shelves, conducts inventory checks, and maintains records efficiently. Tags and prices merchandise following the store manager's guidelines or instructions from the shift leader.
• Implements measures to uphold company asset protection guidelines aimed at limiting profit erosion.
• Ensures that compliance with state and local ordinances for controlled goods like alcohol and tobacco products is maintained.
• Creates and manages displays, covering promotional, seasonal, elaborate structures, and merchandise on sale. Implements resets and alterations based on given directives.
• Provides support in organizing food items by separating them based on whether they are raw or pre-cooked and arranging them according to established rules, such as storing frozen meats in lower shelf positions.
• Possesses operational understanding of store systems and equipment.
• Provides support in the photo section, such as digital passport photo processing, creating posters with a creative machine, and recommending promotional photo items.
• Takes charge of web order pickup duties, supervising orders within Picture Care Plus, assembling orders by selecting items, and handing orders to customers when they reach the store.
• Works towards maintaining the store's neat and orderly condition by supporting with exterior and interior maintenance tasks.
• Ensures adherence to all company policies and rules; nurtures professional rapport with fellow workers.
• Accomplishes specialized tasks and additional projects as requested.

Training:

• Participates in training modules and accomplishes PPLs as requested by the Manager or assigned by the corporate authorities.

Qualifications:

• Proficiency in English language skills, including reading, writing, and speaking, is mandatory
• The job demands a readiness to work during evenings and weekends, necessitating flexibility in scheduling
• Applicants should have a minimum of six months of retail experience.
• Candidates with a history of working at Walgreens are preferred for the position.
• Hope to excel in English language fluency in reading, writing, and speaking, excluding Puerto Rico
• The job mandates a readiness to work varying schedules, which may include evenings and weekends.
• We are open to hiring individuals with arrest and conviction records as long as they are qualified for the position.

EEO Statement:

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.