Store Representative

Job Description:

Showcases and administers a distinct and pleasant customer interaction. Records transactions on designated cash register, dispenses customers with courteous, fair, friendly, and efficient checkout assistance.

Roles and Duties:

• Initiates interactions with customers and patients, offering aid and product guidance while resolving any concerns or inquiries for a favorable customer interaction.
• Demonstrates and imparts customer service best practices to team members in order to provide an exceptional and enjoyable customer experience, covering interpersonal habits such as greetings, eye contact, courtesy, and Walgreens service characteristics like offering proactive assistance, identifying customer needs, and ensuring satisfaction.
• - Delivers customer service that is kind, affable, rapid, and proficient.
• Offering suggestions on potential purchases and recommending trade-in or companion items to customers.
• Utilizes the allotted cash register to document customer buys, manages cash transactions, and provides change when requested. Deals with voided transactions, returns, rain checks, refunds, and exchanges as necessary.
• Keeps counters and shelves clean and attractively displayed, manages inventory, and maintains accurate records. Processes merchandise by checking in and pricing items as directed by the store manager or communicated by the shift leader.
• Executes strategies for preserving company resources to mitigate potential revenue decreases.
• Ensures that all rules and regulations pertaining to regulated products, including alcohol and tobacco, are upheld at both the state and local levels.
• Handles the creation and upkeep of a variety of displays, including those for promotions, seasons, special structures, and items for sale. Executes resets and modifications as required.
• Aids in the maintenance of inventory by practicing stock rotation techniques and restocking items in accordance with the first in, first out method to ensure efficiency in product placement.
• Shows proficiency in using store systems and equipment.
• Supports customers in the photography department through services like digital passport pictures, poster printing utilizing a creative machine, and suggestive selling of promotional photo merchandise.
• Takes on the role of handling web-based pickup tasks, monitoring orders processed in Picture Care Plus, completing orders by gathering items, and distributing orders to customers when they come to the store.
• Contributes to the store's clean and orderly appearance through assistance with exterior and interior maintenance efforts.
• Abides by all corporate regulations and protocols; cultivates harmonious relationships with team members.
• Carries through designated assignments and other specified duties.

Training:

• Attends training programs and completes necessary PPLs as instructed by the Manager or specified by corporate guidelines.

Qualifications:

• Competency in English, covering reading, writing, and verbal communication, is essential
• Willingness to accommodate a variable schedule, including weekends and evenings, is essential for this position
• Demonstrated experience in a retail environment for six months is preferred.
• Having prior experience working at Walgreens is advantageous for applicants.
• Wish to attain proficiency in English reading, writing, and speaking, while excluding Puerto Rico
• Willingness to work non-traditional hours, including evenings and weekends, is required for this role.
• Having a history of arrests or convictions will not prevent candidates from being reviewed for employment opportunities within our organization.

EEO Statement:

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.