Merchandiser

Job Description:

Demonstrates and delivers a distinguished and delightful customer service experience. Registers purchases using designated cash register, offers customers courteous, fair, welcoming, and efficient checkout support.

Roles and Duties:

• Initiates interactions with customers and patients, offering aid and product guidance while resolving any concerns or inquiries for a favorable customer interaction.
• Sets the standard by exemplifying and communicating effective customer service strategies to all team members in order to deliver a standout and enjoyable customer service experience, encompassing interpersonal skills like greetings, eye contact, courtesy, and following Walgreens service principles such as preemptively offering help, recognizing needs, and ensuring satisfaction until completion.
• - Delivers customer service that is kind, affable, rapid, and proficient.
• Guiding customers on recommended purchase selections and recommending additional or upgraded products.
• Utilizes the allotted cash register to document customer buys, manages cash transactions, and provides change when requested. Deals with voided transactions, returns, rain checks, refunds, and exchanges as necessary.
• Maintains cleanliness and orderly appearance of counters and shelves, monitors inventory levels, and records transactions accurately. Receives and prices items based on the store manager's requirements or information from the shift leader.
• Executes strategies for preserving company resources to mitigate potential revenue decreases.
• Ensures that state and local regulations concerning regulated products, such as alcohol and tobacco, are followed accordingly.
• Handles the creation and upkeep of a variety of displays, including those for promotions, seasons, special structures, and items for sale. Executes resets and modifications as required.
• Assists in managing stock rotation by following the first in, first out system to maintain the freshness of consumable goods and restocking items as needed.
• Shows proficiency in using store systems and equipment.
• Assists clients with their photography needs, including digital passport photo service, poster printing options, employing a creative machine, and suggesting promotional photo products.
• Takes on the role of handling web-based pickup tasks, monitoring orders processed in Picture Care Plus, completing orders by gathering items, and distributing orders to customers when they come to the store.
• Helps to keep the store looking clean and organized by assisting with exterior and interior maintenance duties.
• Abides by all corporate regulations and protocols; cultivates harmonious relationships with team members.
• Completes exceptional assignments and additional tasks as needed.

Training:

• Attends training events and successfully fulfills PPLs as directed by the Manager or specified by the corporate office.

Qualifications:

• Ability in English reading, writing, and oral expression is a must
• Willingness to accommodate a variable schedule, including weekends and evenings, is essential for this position
• We value candidates with a six-month history in a retail role.
• Having prior experience working at Walgreens is advantageous for applicants.
• Aspire to master English reading, writing, and speaking skills, with an exception in Puerto Rico
• Willingness to work non-traditional hours, including evenings and weekends, is required for this role.
• Applicants with prior arrests or convictions will be given fair consideration for employment.

EEO Statement:

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.